CUSTOMERS

Operations that stopped running on luck.

Composite stories from real deployment patterns. Named case studies with customer-approved figures are in progress — these show the shape of what changes.

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HOUSING COMPOUNDS

From WhatsApp chaos to a 4-hour median resolution across 2,300 villas

A compound operator managing several thousand residential units replaced paper logs and messaging-app dispatch with OpsSense. Resident requests, PM schedules, and technician work now run through one bilingual system, and management sees the operation in numbers for the first time.

-58%

median resolution time on resident requests

94%

PM compliance on critical HVAC and pump assets

-31%

repeat visits per work order

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MANUFACTURING

Vibration sensors on 74 worst actors cut unplanned line stops by a third

A manufacturing group running plants in two GCC countries moved from reactive firefighting to condition-based maintenance on its critical rotating equipment. Sensor-triggered work orders and honest downtime capture changed both the numbers and the weekly conversation.

-34%

unplanned downtime on instrumented lines

developing failures caught before breakdown in year one

+6 pts

OEE availability factor on the two pilot plants

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WAREHOUSING & LOGISTICS

One system across 14 sites: cold chain protected, MHE fleet uptime up 9 points

A logistics operator running distribution centers and a cold-chain network across the Kingdom consolidated maintenance from site-level spreadsheets into one platform. Continuous temperature assurance and a managed forklift fleet program followed within two quarters.

+9 pts

material handling equipment availability

100%

cold rooms under continuous automated temperature logging

-42%

temperature excursions reaching product-risk thresholds

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HOTELS & RESORTS

Engineering moved upstream: guest-affecting faults down 47% across 9 properties

A hotel group's engineering departments ran on radio calls and duty-log folklore. With OpsSense as the single system across nine properties, preventive work now protects the guest experience instead of chasing it, and energy telemetry found savings no one was looking for.

-47%

guest-affecting engineering incidents

-12%

energy consumption across the portfolio

91%

PM compliance on guest-critical systems

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Illustrative targets — customer-validated figures pending publication.

See your operations run themselves.

A 30-minute walkthrough with an operations engineer. Your assets, your workflows, your questions.

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