A campus is a small city. Run it like one system.
Teaching buildings, labs, dorms, sports facilities, and central plant — with request portals students actually use.
What this actually looks like on the ground.
- Deferred maintenance compounds quietly across dozens of buildings until a chiller failure cancels summer classes.
- Student housing requests arrive through email, calls, and hallway conversations, and satisfaction surveys show it.
- Labs carry fume hoods, ULT freezers, and controlled environments where a failure destroys months of research.
- Central utility plants serve the whole campus, but metering per building is thin, so recharge and efficiency arguments stall.
- Summer shutdown windows are short, and project work competes with the PM catch-up backlog.
- Space turns over constantly — events, exams, semester changes — and setup requests swamp the trades calendar.
How OpsSense runs this industry.
Student and staff request portal
Requests from web, app, or QR codes in every room, with automatic routing by building and trade. Requesters see live status.
Campus-wide preventive maintenance
PM programs across teaching, housing, and sports assets, sequenced around the academic calendar and exam blackout periods.
Lab and research protection
Therma sensors on ULT freezers, cold rooms, and controlled environments alert before research is lost, with response SOPs attached.
Building-level energy with Volta
Meter buildings and major plant to expose baseload waste, support recharge models, and verify retrofit savings.
Asset registry across the estate
Every AHU, pump, elevator, and lab asset in one hierarchy — building, floor, room — with warranty and lifecycle data.
In-house and contractor workforce
Trades teams and framework contractors dispatched from the same queue, with SLAs and cost captured per college and department.
The AI staff for this industry.
Illustrative targets — customer-validated figures pending publication.
From dorm request to verified closure
- 01
A student scans the QR code in her dorm room and reports a failed water heater through the portal.
- 02
The Facilities Agent creates the ticket, routes it to the housing plumbing team, and confirms receipt to the student.
- 03
The technician arrives with the unit's history, replaces the heating element, and logs the part against the room's asset record.
- 04
The student confirms resolution in the portal and rates the visit.
- 05
Housing management sees closure time against SLA on the residence dashboard.
- 06
The recurring element failures across that dorm block trigger a review, and a planned replacement program is scoped.
OpsSense is designed to support lab safety inspection records, statutory testing schedules, and estate condition reporting for governance and funding reviews. It is PDPL-ready for student and staff personal data handled in Saudi Arabia and the GCC.
“Housing complaints used to reach the dean before they reached us. Now the ticket exists before the phone rings.”
See your operations run themselves.
A 30-minute walkthrough with an operations engineer. Your assets, your workflows, your questions.