Throughput stops when the equipment does
Forklifts, conveyors, dock doors, cold rooms, and the truck fleet — maintained, monitored, and tracked on one platform.
What this actually looks like on the ground.
- A down conveyor line or sorter turns a wave plan into a manual scramble, and the SLA penalty follows.
- MHE availability is the shift's real constraint — forklifts queue for repair while pallets queue for forklifts.
- Cold-store excursions risk entire customer consignments, and 3PL contracts put the liability on you.
- Dock doors and levellers fail at receiving peak, and trailers wait on the yard burning detention hours.
- The truck fleet's location, utilization, and service state live in a separate telematics silo from maintenance.
- Racking inspections are a legal duty, but the records are a binder in the site office.
How OpsSense runs this industry.
MHE fleet maintenance
Forklifts, reach trucks, and pallet movers on meter-based PM with operator pre-start checks and downtime tracked per unit.
Conveyor and sorter monitoring
Vibra sensors on drives and gearboxes catch degradation before the wave plan finds it. Fixes land in shift gaps.
Cold-store assurance with Therma
Continuous temperature across chambers and docks, with excursion alerts, response SOPs, and logs your 3PL customers can audit.
Fleet tracking with Trace
GPS on trucks and trailers ties location and utilization to service schedules. Maintenance meets the vehicle where the route allows.
Racking and dock inspections
Statutory racking inspections and dock-equipment checks on mobile, with defects flowing straight into prioritized work orders.
Site and network benchmarking
Availability, cost, and PM compliance compared across DCs, so the network learns from its best-run site.
The AI staff for this industry.
Illustrative targets — customer-validated figures pending publication.
From sorter gearbox warning to zero-impact repair
- 01
Vibra on the main sorter gearbox trends rising vibration across a week of peak volumes.
- 02
The Asset Reliability Agent raises a work order predicting bearing failure within two to three weeks and flags the wave-plan risk.
- 03
The Inventory Agent locates the gearbox spare at a sister DC and arranges transfer on the next linehaul.
- 04
The site engineer schedules the swap into Friday's low-volume window with the WMS team informed.
- 05
Technicians complete the replacement in four hours, logging alignment readings and photos.
- 06
Monday's peak runs on the new unit; the old gearbox goes for teardown and the failure mode is recorded against the asset class.
OpsSense is designed to support statutory racking-inspection records, MHE pre-use check documentation, and HACCP-aligned cold-chain logs that 3PL customer audits expect. It is PDPL-ready for workforce data handled in Saudi Arabia and the GCC.
“Our cold-chain excursions were a monthly apology to customers. This quarter we had one, and we caught it before the product did.”
See your operations run themselves.
A 30-minute walkthrough with an operations engineer. Your assets, your workflows, your questions.