INTELLIGENCE LAYER
The routine runs itself. People handle the exceptions.
Visual rules turn events into action: assign, escalate, notify, order, approve. Every automated step is logged, permissioned, and reversible.
CAPABILITIES
What it handles for you.
Any-event triggers
Sensor thresholds, request keywords, SLA risk, stock levels, meter readings, and schedules all start workflows.
Visual builder
Compose trigger-condition-action flows without code. Test on historical data before going live.
Conditions and branching
Route by asset criticality, time of day, team load, cost, or any field — with else-paths for the exceptions.
Escalation chains
No response in 15 minutes? The next person is notified. Approaching SLA breach? The supervisor is.
Approval gates
Automation pauses where humans must decide — high cost, safety impact, shutdown required.
Agent handoff
Rules handle the deterministic; AI agents handle the judgment calls. Both log to the same trail.
Full audit trail
Every automated action records its trigger, its logic path, and its outcome — and can be rolled back.
[ HOW IT WORKS ]
How an automation runs
An event fires — a Therma sensor reads 9°C in a cold room that should hold 4°C.
Conditions evaluate: which asset, what criticality, who is on shift, is a work order already open.
Actions execute: a critical work order is created, the on-shift technician is assigned, the facilities manager is notified on WhatsApp.
A timer watches the response; after 15 minutes without acknowledgment, the escalation chain fires.
Why teams switch
- Remove the coordinator bottleneck from routine dispatch
- Escalate on facts and timers, not on who shouts loudest
- Enforce the process the same way at 3 a.m. as at 3 p.m.
- Keep humans on the decisions that need them
Built to move the numbers.
Illustrative targets — customer-validated figures pending publication.
See your operations run themselves.
A 30-minute walkthrough with an operations engineer. Your assets, your workflows, your questions.