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OpsSense

CORE PLATFORM

Buildings that report their own problems

Residents message on WhatsApp, sensors flag leaks and HVAC drift, and PPM keeps the plant compliant. One team, one queue, one SLA view.

AI recommendation

Prioritise WO-2411 · bearing risk

opssense.ai/facilities Live
Facilities Management
Open
42+3
On-time
96%+2pt
Avg age
1.8d−0.4
OrderAssetStatus
WO-2418Pump P-114In progress
WO-2417Chiller CH-02Scheduled
WO-2411AHU-7Blocked
WO-2405Line 3Closed

CAPABILITIES

What it handles for you.

WhatsApp resident intake

Residents and tenants raise requests on WhatsApp Business in Arabic or English. Each message becomes a tracked work order.

Building and unit registry

Towers, villas, floors, units, and common areas — with the assets and history inside each.

PPM programs

Planned preventive maintenance for HVAC, lifts, fire systems, and pools, with compliance evidence per visit.

Leak detection

OpsSense Aqua sensors catch water leaks in risers and plant rooms before the ceiling does.

HVAC monitoring

Therma sensors and BMS integration watch temperatures and humidity across the portfolio around the clock.

Occupancy and access

Presence sensors track door state and space usage — cleaning and security schedules follow real demand.

SLA and owner reporting

Response and resolution performance per building, contract, and category — ready for the owner's monthly review.

Why teams switch

  • Give residents a channel they already use — WhatsApp
  • Catch leaks and HVAC drift before complaints arrive
  • Prove SLA performance to owners with one report
  • Run hard and soft services on the same queue

Built to move the numbers.

4.2×
faster resident request closure
−31%
maintenance cost across the portfolio
93%
SLA compliance on tenant requests

Illustrative targets — customer-validated figures pending publication.

See your operations run themselves.

A 30-minute walkthrough with an operations engineer. Your assets, your workflows, your questions.