CORE PLATFORM
Crews in the field, fully connected — even offline
Dispatch the right crew with the right parts, track the job in real time, and close with photo proof and a signature. Signal or no signal.
CAPABILITIES
What it handles for you.
Smart dispatch
Assign jobs by skill, location, and current load. Crews see changes instantly on mobile.
Route planning
Group jobs geographically and sequence the day. Less windshield time, more wrench time.
Offline-first mobile
Full work order function without coverage — remote sites, basements, deserts. Syncs when signal returns.
Proof of work
Before/after photos, checklist evidence, and customer signature captured on the job.
Trace GPS tracking
OpsSense Trace units put vehicles and mobile assets on the live map, with arrival and idle analytics.
Time and cost capture
Labor, travel, parts, and expenses logged per job — flowing straight to invoicing or ERP.
Scheduling board
Drag-and-drop day and week views per crew, with SLA risk highlighted before it becomes a breach.
[ HOW IT WORKS ]
How a field job runs
A job is created from a customer request, contract PM, or sensor alert, with location and required skills.
The dispatcher — or the Field Service Agent — assigns the best crew by proximity, skill, and load.
The crew receives the job with route, asset history, and parts list; the day syncs to mobile before departure.
On site, work runs offline if needed: checklist, photos, parts, labor, and customer signature.
Why teams switch
- Raise first-time fix rate with the right parts on the van
- Cut travel time with geographic job grouping
- Prove every job with photos and signatures
- Keep remote-site crews productive without coverage
Built to move the numbers.
Illustrative targets — customer-validated figures pending publication.
See your operations run themselves.
A 30-minute walkthrough with an operations engineer. Your assets, your workflows, your questions.