[ Overview ]
Where IT and facilities meet, OpsSense exchanges tickets and asset context with ServiceNow so nothing falls between the service desks.
How it works
- Incident and change sync
- Shared CMDB context
- Bi-directional status updates
What teams do with it
01Route facility tickets raised in ServiceNow
02Share asset context with IT
03Keep one status of record across desks
- What syncs
- Tickets, assets, status
- Direction
- Bidirectional
- Frequency
- Real-time
See your operations run themselves.
A 30-minute walkthrough with an operations engineer. Your assets, your workflows, your questions.