In a hospital, deferred maintenance is clinical risk
One platform for biomedical equipment, MEP plant, and facility requests — with the evidence trail accreditation surveyors expect.
What this actually looks like on the ground.
- Medical gas, isolation-room pressure, and cold-chain storage are life-safety systems; a missed check is not a backlog item.
- Biomedical and facilities run separate systems, so an OR shutdown gets coordinated over the phone.
- Accreditation surveys demand PM completion evidence per asset, and assembling it consumes weeks of engineering time.
- Chillers, AHUs, and generators serve 24/7 clinical loads with no natural maintenance window.
- Nurse-call maintenance requests vanish into email, and clinical staff lose confidence in engineering.
- Vaccine and pharmacy refrigeration is checked manually, with gaps overnight and on weekends.
How OpsSense runs this industry.
Biomedical asset management
Medical equipment registry with PM schedules, service history, recalls, and downtime tracking — alongside the MEP plant that supports it.
Cold-chain monitoring with Therma
Continuous temperature on pharmacy, lab, and blood-bank refrigeration. Excursions alert on-call staff in minutes, with the full log retained.
Compliance rounds and evidence
Generator tests, medical-gas checks, water-safety flushing, and fire-system inspections on mobile checklists with timestamped evidence.
Clinical request desk
Ward staff raise requests from a portal or QR code on the asset. Requesters see status, and engineering sees demand by department.
Critical plant condition monitoring
Vibra on chillers, pumps, and AHU drives serving ORs and ICUs. Degradation is caught while the redundant unit can still carry the load.
Survey-ready reporting
PM completion, test records, and corrective history retrievable per asset or per standard clause, in minutes rather than weeks.
The AI staff for this industry.
Illustrative targets — customer-validated figures pending publication.
From pharmacy fridge alert to documented resolution
- 01
A Therma sensor in the pharmacy cold room detects temperature drifting above the validated range at 02:10.
- 02
The platform alerts the on-call engineer by phone and WhatsApp, with the trend and the affected asset attached.
- 03
The engineer confirms a failing compressor remotely and dispatches the night technician with the fridge's service history.
- 04
Pharmacy staff follow the linked SOP to transfer stock to the backup unit; the transfer is logged on the same ticket.
- 05
The technician replaces the start relay, and the sensor confirms recovery to range within the hour.
- 06
The complete excursion record — timeline, actions, sign-offs — is stored for quality review and the next survey.
OpsSense is designed to support documentation practices aligned with CBAHI and JCI accreditation expectations, including PM evidence, life-safety testing records, and cold-chain logs. It is PDPL-ready; patient data stays in your clinical systems — OpsSense manages assets and work, not medical records.
“Survey preparation went from a six-week scramble to a filtered report. The surveyors commented on the evidence quality.”
See your operations run themselves.
A 30-minute walkthrough with an operations engineer. Your assets, your workflows, your questions.