Availability is the product. Manage it like one.
One asset registry from the plant to the last substation, with condition monitoring, crew dispatch, and regulator-ready records.
What this actually looks like on the ground.
- Forced outages carry regulatory exposure and penalty clauses, not just repair cost.
- Assets are scattered across hundreds of kilometers — substations, pumping stations, lift stations — and windshield time eats crew capacity.
- SAIDI/SAIFI and availability targets are reported quarterly, but the underlying work data is stitched together by hand.
- Transformer and switchgear condition programs run on annual tests, missing the degradation between them.
- Aging infrastructure competes with growth projects for the same crews and budget, with no shared prioritization.
- Water utilities lose real volume to leaks that surface only when a customer calls.
How OpsSense runs this industry.
Geographic asset registry
Every substation, feeder, pump station, and valve on a map with hierarchy, criticality, and history. Crews navigate to the asset, not an address guess.
Therma and Vibra on critical plant
Temperature trending on transformers and switchrooms, vibration on pumps and turbines. Degradation is trended continuously, not sampled annually.
Aqua for leak and flow anomalies
Flow and leak detection on distribution assets. The network's night-flow baseline exposes losses before customers do.
Crew dispatch and route optimization
The Field Service Agent batches work by geography and skill, cutting windshield time across dispersed territories.
Regulator-ready recordkeeping
Inspection, testing, and outage records with timestamps, evidence, and sign-offs — retrievable per asset, per feeder, per period.
Availability and loss analytics
Outage causes, repeat offenders, and asset-health scores rolled up by network area. Ask the data in plain language.
The AI staff for this industry.
Illustrative targets — customer-validated figures pending publication.
From transformer hot spot to planned replacement
- 01
A Therma sensor on a distribution transformer shows a sustained temperature rise above seasonal baseline.
- 02
The Asset Reliability Agent cross-checks load data from SCADA and flags a probable cooling degradation, raising an inspection order.
- 03
A field crew is dispatched with the transformer's test history; thermographic and oil-sample checks confirm the finding.
- 04
Engineering approves a planned replacement; the Inventory Agent confirms a spare unit at the regional depot.
- 05
The switching plan and outage notification are attached to the work order, and the change is executed in a low-load window.
- 06
The failed unit's condition record closes the loop, feeding the fleet-wide health model for that transformer class.
OpsSense is designed to support statutory inspection regimes, outage recordkeeping, and asset-health reporting expected by utility regulators in the GCC and beyond. It maintains tamper-evident audit trails and is PDPL-ready for customer-adjacent data handled in Saudi Arabia.
“Night-flow anomalies now open work orders before the road floods. Our non-revenue water number finally moved.”
See your operations run themselves.
A 30-minute walkthrough with an operations engineer. Your assets, your workflows, your questions.